3kbet Privacy Policy

1 Definitions and Applicability

In this privacy policy, "personal information" means any information from which you can be identified, directly or indirectly. This includes your name, email address, mobile number, date of birth, IP address, and payment-related information.

This policy applies to the following individuals:

• All registered members of the 3kbet website
• Those who browse our services or search for information
• Those who contact our customer support team
• Those who participate in any of our promotional offers or bonuses

Our services are available only to those aged 21 and above. We do not intentionally collect information from minors. If we become aware that information has been collected from a minor, we will immediately delete it and close the associated account.

2 What Information We Collect

2.1 Information Collected at Registration

When opening an account at 3kbet, we collect the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• Date of birth (for age verification — to confirm 21+)
• Password (stored in encrypted form)

2.2 Information for Identity Verification

For security purposes and to ensure responsible gaming, we may verify your identity in certain cases. You may be asked to provide national ID or passport information. This information is stored under strict security measures.

2.3 Payment-Related Information

For financial transactions, we collect your payment method details. Account information required for transactions via bKash, Nagad, Rocket, Upay, or bank transfer is stored in our secure system. We never store complete bank account numbers or payment PINs.

2.4 Automatically Collected Information

When you use 3kbet, our system automatically collects certain technical information:

• IP address and device type
• Browser type and version
• Pages you visit and time spent on them
• Cookie and session data
• Referral URL (where you came from before reaching our site)
• Login time and date according to Bangladesh Standard Time (BST, UTC+6)

3 How We Use Your Information

3kbet uses your information for the following purposes:

3.1 Account Management

Your information is used to create and manage your account, verify your identity, ensure security, and run your gaming activity smoothly.

3.2 Processing Financial Transactions

Financial information is used to process deposit and withdrawal requests and to prevent fraud. 3kbet generally completes withdrawals within 10–45 minutes — accurate information is essential to ensure this fast service.

3.3 Customer Support

Our 24/7 Bengali live chat support team may access your account information to resolve your issues. This access is limited and solely for support purposes.

3.4 Responsible Gaming

Your information may be used to monitor gaming patterns and identify risk of addiction. This is done entirely for your protection.

3.5 Legal and Regulatory Compliance

Your information is used to comply with applicable laws and regulations, to prevent money laundering, and to stop fraudulent activity.

4 Sharing Information and Third Parties

3kbet never sells your personal information to third parties for commercial purposes. However, information may be shared in certain circumstances:

4.1 Service Provider Partners

We work with trusted technology partners who help operate our platform. This includes payment processors (such as bKash, Nagad, Rocket, and Upay systems), game software providers, and cybersecurity specialists. Only the information necessary to provide the service is shared with these partners.

4.2 Legal Obligations

If it is necessary to provide information to government authorities under Bangladeshi law or a court order, we will do so. In such cases, we will try to notify you as early as possible, unless the law prevents us from doing so.

4.3 Business Transfers

If 3kbet's business operations ever go through a merger, acquisition, or sale, collected user information may be part of that transfer. In such a case, we will notify you in advance.

5 Cookies and Tracking Technologies

3kbet uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: For maintaining login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences (such as language and game settings).
• Analytics cookies: To understand how the site is used and to improve the service.

5.2 Cookie Control

You can disable non-essential cookies from your browser settings. However, doing so may limit some features of the site.

6 Data Security Measures

3kbet follows industry-standard security practices to protect your personal information:

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-Step Verification: An additional verification process is activated for suspicious activity.
• Limited Access: Only authorized staff can view personal information, and only based on job requirements.
• Regular Audits: Our systems undergo regular security testing.
• Firewall and Intrusion Detection: Advanced technical barriers remain active to prevent unauthorized access.

However, no method on the internet is 100% impenetrable. We strive to ensure the highest level of protection, but an absolute guarantee against any data breach cannot be given.

7 Data Retention Period

We retain your personal information for as long as:

• Your account remains active
• It is required to meet legal obligations
• A dispute needs to be resolved
• It is required to enforce our terms and conditions

Even after an account is closed, records of financial transactions are retained for a set period for legal reasons. Once that period has passed, the information is securely deleted.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Correction

If there is any incorrect or outdated information in your account, you may request a correction. Most information can be changed by you directly from account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your data be deleted. However, we may be required by law to retain some information.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. Processing required for account management and security cannot be stopped.

To exercise these rights, contact us at [email protected].

9 International Data Transfers

3kbet primarily serves users in Bangladesh. However, our technology infrastructure may process information on servers located in different countries. Regardless of where information is processed, we maintain the standards of this privacy policy and ensure your data remains protected.

For international transfers, we put in place appropriate contracts and technical safeguards to ensure your information receives an equivalent level of protection.

10 Third-Party Sites and Links

The 3kbet website may contain links to third-party websites. These sites have their own privacy policies and 3kbet is not responsible for them. You are advised to read their privacy policies before visiting such sites.

Similarly, game providers such as PG Soft, Pragmatic Play, JILI, Spribe, or Ezugi may have their own data policies. Those policies may also apply when playing their games.

11 Policy Changes

3kbet may update this privacy policy from time to time. If there are any significant changes, we will:

• Post a notice on our website
• Send an update to your registered email
• Include a new "Last Updated" date in the revised policy

If you continue using the platform after changes are made, you will be considered to have accepted the new policy. We therefore advise you to visit this page regularly.

12 Protection of Children and Minors

3kbet's services are strictly for those aged 21 and above. We do not knowingly collect any information from minors and do not allow them to open accounts.

If a minor you know tries to use 3kbet, please notify us immediately at [email protected]. We will quickly close that account and delete the information.